Making any business more profitable is never an overnight process where you just stand a place on its head and out comes a smooth-running money machine. It's dozens of small steps, carefully choreographed and executed. Small steps that, like small profits, when added up will lead to bigger profits and a happier workplace. Not to mention an easier to live with printer-in-chief.

In the days ahead, we'll look at innovative practices, uncommon ways of doing business, that can transform...